Hey all,
Things have been busy, so less blogging recently.
However, while I’m picking up the pace again let’s start with a very quick reminder in view of Jamf Connect and Major macOS releases.
With macOS Monterey out in the wild now, you may have noticed that when users upgrade their Macs to macOS Monterey, the Jamf Connect Login window does not appear anymore.
This is 100% expected behaviour in view of the reset of the authorisation database during a major macOS upgrade.
Quick remedy is to make a Smart Group for all devices which are running macOS Monterey (macOS 12) and run a policy at next checking which include the ‘files and processes’ payload with the following command:
/usr/local/bin/authchanger -reset -jamfconnect
That’s it for now! Let’s see what Monterey brings us in real life deployments!
Brgds,
TTG
Apple ecosystem enthusiast, geek, tech gadget freak, Belgian living in the Netherlands
Manager Technical Support | Jamf
This was an issue for us during the Big Sur upgrade.
We solved it by only allowing upgrades via SelfService which ran the `startosinstall` command with the `-installpackage` flag, where the additional package was empty and only had a postinstall script to enable JCL.
However, for an unknown reason, we do not experience this with the Monterey upgrade. So far, everything seems to working just fine, when installing the upgrade the usual apple way.
Thanks! I seem to have seen it behave different and got other people report it got disabled when upgrading to Monterey. Will test further. Sure you had no other command which ran?
This happens on any macOS update. By running this command at all times during check in’s, will this affect the operation of the JCL? What would be the user experience? Reading up on the command and the Jamf article from the link below in which Jamf states to run the command after the computer completes the update. Trying to understand what would be the best practice method to apply this. Any tips on how to better deploy this solution is greatly appreciated.
https://docs.jamf.com/jamf-connect/2.2.0/administrator-guide/Re-enabling_the_Login_Window_after_a_Major_macOS_Upgrade.html#:~:text=To%20ensure%20the%20Jamf%20Connect,the%20authchanger%20command%2Dline%20tool.